Dotlynx announced a partnership with a leading SAAS to provide a visual CX solution for the contact center. The solution enables DotLynx contact center to provide live video assistance on a website, virtual showrooms, video support, and other use cases. The partnership furthers the two companies’ shared mission of helping the most admired brands worldwide deliver an amazing customer experience with solutions to improve customer engagement, drive deeper brand loyalty, optimize operations, reduce costs and increase revenue. DotLynx is thrilled to be able to help our customers transform together, allowing our clients to engage with customers across channels meaningfully.
What Can a BPO Provider Handle?
Qatar is a fast-growing market that is attracting businesses from around the world. With a rapidly expanding economy and a thriving business…
